Store Team Leader - Retail Customer Experience at L.L.Bean

Heather Johnson
Phone number +1-888-534-5795

Job Opportunity at L.L.Bean in Lynnhaven Mall

Full Time
Posted Tue, Jul 19
Heather Johnson
Phone number +1-888-534-5795

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. L.L.Bean is currently searching for a Retail Customer Experience Store Team Leader to join our team in our Lynnhaven Retail Store, located in Virginia Beach, Virginia. This important position drives business results, directs team talent, supports the store leadership team, and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. The Store Team Leader also promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Safe and Healthy Living to ensure the integrity of the brand, culture, and mission of L.L.Bean is upheld at all times. 

  • Develops and delivers exciting and engaging store activations, clinics, and demonstrations with an emphasis on Learn, Try, Buy and Enjoy principles.
  • Drive ODP participation for paid programming, unpaid programming / in-store activations, community engagement events, and any mobile or experiential marketing events in market through creative outreach and local marketing events.
  • Markets in-store / in-mall activations through ODP in-store and online calendar, store's Facebook page, and chalkboards.
  • May assist in interviewing process and provide input into hiring decisions.
  • Act as training lead for store as assigned.

Education Level: 2-Year Associates Degree
Years of Experience: 2+

  • Excellent organizational and time management skills
  • Systems knowledge (POS, Word, Excel) and social media platforms
  • Capability to build strong partnerships and work collaboratively to achieve goals
  • Ability to inspire and motivate others
  • Enthusiasm and a Positive Attitude
  • Demonstrate interpersonal, written and verbal communication skills
  • Flexible Availability including nights, weekends and holidays