Lynnhaven Mall FAQs
GENERAL INFORMATION
Lynnhaven Mall’s hours are Monday-Thursday 11AM-7pm, Friday & Saturday 11am-8pm, and Sunday 12-6pm.
The phone number for Lynnhaven Mall is 757.340.5636.
Lynnhaven Mall’s address is 701 Lynnhaven Parkway, Suite #1068 Virginia Beach, Virginia 23452.
To get to Lynnhaven mall, you take exit 19A.
The nearest city to Lynnhaven Mall is the Virginia Beach Oceanfront, which is 5 miles away.
Yes, we do support mall walkers at Lynnhaven Mall, and we open the mall for walkers at 10am Monday through Saturday and 11:00am on Sundays.
You can find job openings at Lynnhaven Mall by visiting https://www.lynnhavenmall.com/en/jobs/.
Pets are not allowed at Lynnhaven Mall, but ADA-defined service animals are permitted.
Yes, backpacks are allowed at Lynnhaven Mall.
The parental guidance policy at Lynnhaven Mall is that visitors 17 years of age and younger are required to be accompanied at all times by a parent or supervising adult (age 21 or older) on Friday–Saturday after 4PM and on Sundays, 2PM–close.
The smoking policy at Lynnhaven Mall is that smoking is allowed in designated areas away from entrances.
No, scavenger hunts are not allowed at Lynnhaven Mall.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Lynnhaven Mall are located on the first floor, near Visionworks, near Dillard’s, and in the food court.
The family restrooms at Lynnhaven Mall are located on the first floor, near Visionworks, near Dillard’s, and in the food court.
The Baby Care Lounges at Lynnhaven Mall are located in the food court.
Yes, there is a place dedicated to nursing at Lynnhaven Mall, as we have a nursing room located in the food court restrooms.
The general seating areas at Lynnhaven Mall are located all throughout the mall.
SERVICES
Yes, the mall has a children’s play area at Lynnhaven Mall, which is located right outside of Barnes and Noble.
No, there are no children’s activities at Lynnhaven Mall besides the children’s play area.
Yes, there are designated drop off or pick up locations for ride share at Lynnhaven Mall, located at Cafe Court & Las Palmas 2.
Yes, there is a movie theatre at Lynnhaven Mall located in between Macy’s and Dillard’s. For more information please visit https://www.amctheatres.com/movie-theatres/norfolk/amc-lynnhaven-18.
No, there is not a farmers market at Lynnhaven Mall.
No, there is not a dog park at Lynnhaven Mall.
No, there is not a carousel at Lynnhaven Mall.
No, there are no electric scooters at Lynnhaven Mall.
Yes, there are massage chairs at Lynnhaven Mall, which are located near JCPenney, Dillard’s and Center Court.
Yes, gift wrapping services are available at Lynnhaven Mall inside Dillard’s Customer Service.
Yes, curbside pickup is available at Lynnhaven Mall at the Cafe Court in front of Mezeh.
The taxi services at Lynnhaven Mall are located at the first floor main entrance.
The transportation schedules at Lynnhaven Mall are located at the bus stop in front of JCPenney.
No, there are no shuttle services at Lynnhaven Mall.
Yes, our mall does offer jump starts at Lynnhaven Mall. Please contact security for assistance. Security can be reached by calling 757.340.5636.
The lost vehicle protocol at Lynnhaven Mall requires you to contact a security officer to help locate a vehicle. Security can be reached by calling 757.340.5636.
Cars parked overnight at Lynnhaven Mall will be ticketed daily. After five days with no contact from the owner, the vehicle will be towed by Metro Towing 757.499.1189.
No, we do not have a foreign currency exchange at Lynnhaven Mall.
No, there is no sales tax return service for international travelers at Lynnhaven Mall.
STORES & DINING OPTIONS
No, there is no sales tax return service for international travelers at Lynnhaven Mall.
No, Lynnhaven Mall does not have options for group dining.
PARKING & VALET
A majority of the parking lot at Lynnhaven Mall remains free to shoppers, with a small portion designated as Preferred Paid Parking. Preferred Paid Parking is managed through 12 Oaks. For information on parking rates, please visit https://12oaksparking.com/brookfield/. Preferred paid parking is enforced 24 hours a day, seven days a week. Purchase a Preferred Paid Parking space at Lynnhaven Mall today and 10% of Lynnhaven Mall’s net proceeds from your parking payment (excludes taxes, platform fees, and fees retained by the parking operator) will be donated to Foodbank of Southeastern Virginia and the Eastern Shore on behalf of Lynnhaven Mall. For a limited time only. Parking purchases are not tax deductible. To contact or learn more about Foodbank of Southeastern Virginia and the Eastern Shore and its charitable purposes, visit https://foodbankonline.org/.
If you have any questions regarding paid parking at Lynnhaven Mall, please email contact@12oaksparking.com or call (678) 973-0348. The Mall Management Office is unable to provide technical support; you must contact the parking operator directly for assistance.
Yes, accessible (handicapped) parking is available on-site at Lynnhaven Mall and is free of charge for guests displaying a valid state-issued disabled parking placard or license plate. Designated accessible parking spaces are conveniently located near mall entrances to support easy and safe access.
No, valet parking is not available at Lynnhaven Mall.
No, there are no electric car charging stations at Lynnhaven Mall.
No, there is no preferred family parking at Lynnhaven Mall.
SECURITY
You can contact mall security at Lynnhaven Mall by calling 757.340.5636.
The security office at Lynnhaven Mall is located on the second floor; to get there, take the elevator in between Mezeh and L.L.Bean and it’s the first door on the left.
The lost and found at Lynnhaven Mall is located in the security office.
Yes, our property offers safety escorts at Lynnhaven Mall; please see a security officer and we will gladly offer escorts to your vehicle.
Yes, the mall offers police assistance at Lynnhaven Mall on weekends.
Yes, the mall offers medical assistance at Lynnhaven Mall, so please see security for assistance.
AMENITIES
Yes, wheelchairs are available at Lynnhaven Mall. Please see a security officer at the ambassador station located in the center court.
Yes, strollers are available to rent at Lynnhaven Mall in front of Macy’s and near JCPenney.
Yes, charging stations are available at Lynnhaven Mall, located near Dillard’s and Apple.
The ATMs at Lynnhaven Mall are located in the Food Court.
No, there is no FedEx, UPS, or USPS drop off at Lynnhaven Mall.
Yes, there are bike racks at Lynnhaven Mall, located near L.L.Bean.
MALL FEEDBACK
The mall management office at Lynnhaven Mall is located on the 2nd Floor; take the entrance to the elevator in between L.L.Bean and Mezzeh, and it is the 2nd door on the left.
Feedback for Lynnhaven Mall can be submitted by calling 757.340.5636 or by emailing lynnhavenadmin@ggp.com.