Retail Customer Experience Supervisor at L.L.Bean

Heather Johnson

Job Opportunity at L.L.Bean in Lynnhaven Mall

Full Time
Posted Thu, Aug 12
Heather Johnson

The Retail Customer Experience Supervisor drives business results, develops talent, and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. Promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Safe and Healthy Living to ensure the integrity of the brand, culture, and mission of L.L.Bean is upheld at all times.  


  • Customer Engagement:
  • Driving Sales Floor Service
  • Guide Training:

Skills and Qualifications:

  • At least 2 plus years of retail experience in relevant retailer
  • Excellent organizational and time management skills
  • Systems knowledge (POS, Word, Excel) and comfort with social media platforms
  • Capability to build strong partnerships and to work collaboratively to achieve goals
  • Ability to inspire and motivate others
  • Ability to maintain a high level of enthusiasm and a positive attitude
  • Demonstrated interpersonal, written, and verbal communication skills
  • Ability to work a flexible schedule including nights, weekends, and holidays
  • Mobility and desire to relocate a plus

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. 

Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because  the uniqueness of each individual makes L.L.Bean better.